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withdrawal held for KYC on a bigger amount, is this normal
#4
Send the documents and keep a timeline. I log timestamp of request, every support message, and what exactly they asked for.

One practical tip, source of funds for a winning streak just means explain it's gambling winnings from play on their own platform, reference your deposit history. Don't overcomplicate it or send bank statements you don't need to. Clear, matching name, done. If it pays after the docs, post the resolution time here so the next person knows what bigger cashouts look like.
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RE: withdrawal held for KYC on a bigger amount, is this normal - by abudhabi_aisha - 05-07-2026, 11:20 PM

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